Frequently Asked Questions

Miles Mosaic helps you track and optimize your flight and hotel loyalty earnings accross various loyalty programs. Add flights/stays, see progress toward status, and plan smarter.

You can explore some features without logging in. Creating an account enables saved data, dashboards, status projections, and more.

A dedicated mobile app is on the roadmap. Today, the web experience is mobile‑responsive and works well on phones and tablets.

Data is stored in a secure database. We follow a privacy-by-design approach and will evolve controls (export, delete, consent) for compliance as features expand.

Yes. Export options (CSV/Excel) and delete‑my‑data requests are supported through the Profile area (progressively rolling out).

Advertising may appear for free accounts. We do not sell personally identifiable data. Aggregated analytics may be used to improve features and content.

Different booking codes (A–Z) earn different percentages per airline. Use the Fare Class Earning table and airline rules in the app to plan bookings.

Yes. You can set custom earn rates, including 0 where applicable.

We aim to keep charts current. You can also override an earning value per entry if your ticket has a special case.

Miles Mosaic tracks elite nights and can account for rollover where a program supports it. Program‑specific nuances are configurable.

Yes. Record the stay and select the convert-to-airline option with the partner ratio so both sides are captured.

You’ll see year‑to‑date earnings, status progress, program mix, and fly/stay projections with simple charts.

Yes. Use the dashboard filters to slice by airline/alliance, hotel chain/brand, time range, and more.

Yes. The status projection factors in your current pace and upcoming trips to estimate requalification likelihood.

Yes. Use the CSV/Excel import template. Map columns like date, route, fare class, program, and points.

Export to CSV/Excel from the transactions pages or the account area.

We’re prototyping options with flight information APIs. Today, entries are manual with assistive autofill for common fields.

Planned. An authenticated API for personal exports and automations is on the roadmap.

There is a free tier (with ads) and planned premium tiers that remove ads and unlock advanced analytics and integrations.

Ads help keep the free tier sustainable. Premium subscribers won’t see ads.

Clear cache/cookies and retry. If the issue persists, contact support with your browser and timestamp. We continuously improve redirects post‑verification.

Use a custom override for that entry and let us know the missing rule so we can update the shared chart.